Server problems?

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[SG]sl1d3r

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Message 11213 - Posted: 29 Feb 2012, 19:37:23 UTC

Is there a problem on the server? Boinc can't download 2 files:

29/02/2012 20:33:23 | BURP | Temporarily failed download of file2004741: connect() failed
29/02/2012 20:33:23 | BURP | Backing off 7 hr 31 min 48 sec on download of file2004741
29/02/2012 20:33:24 | BURP | Temporarily failed download of file2013457: connect() failed
29/02/2012 20:33:24 | BURP | Backing off 9 hr 33 min 7 sec on download of file2013457
29/02/2012 20:33:38 | | Project communication failed: attempting access to reference site
29/02/2012 20:33:41 | | Internet access OK - project servers may be temporarily down.


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Message 11214 - Posted: 29 Feb 2012, 21:06:58 UTC - in response to Message 11213.  

The download server is experiencing some trouble, I'll have the cables checked right away
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Message 11215 - Posted: 29 Feb 2012, 21:15:42 UTC - in response to Message 11214.  

Well done! The download works, thank you!


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Message 11216 - Posted: 29 Feb 2012, 21:21:42 UTC - in response to Message 11214.  

I poked and it seems to have started running smoothly again, not sure what caused that to happen.

In tech speak: The download link went down around 8 UTC this morning and did not re-train properly until now when I asked it to retry. The fail-over link did take some of the downloads but not nearly as many as expected because technically the link wasn't really down, just ultra slow.
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Message 11217 - Posted: 29 Feb 2012, 21:34:41 UTC - in response to Message 11216.  
Last modified: 29 Feb 2012, 21:35:08 UTC

not sure what caused that to happen.

Ok, the cause has been found:
The ISP responsible for that connection is having service work done in the area and interruptions to service are likely until March 2nd at 14:30 UTC. I'm quite confident that this was what knocked out the line earlier today.

I'll keep a keen eye on it until then.
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Message boards : Number crunching : Server problems?