download server disabled, project paused?


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Darkknight900
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Message 11509 - Posted: 21 Nov 2012, 10:47:52 UTC
Last modified: 21 Nov 2012, 10:48:20 UTC

Since the download server is disabled im unable to download anything from burp so the project is paused now? Or are we waiting for something special?

Profile DoctorNow
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Message 11510 - Posted: 21 Nov 2012, 13:56:08 UTC

Not that I knew. Downloaded some WUs yesterday.
I think the server-status page isn't showing correctly sometimes.
Probably you simply don't have enough memory in your computers for the current sessions, they have huge RAM requirements.
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Darkknight900
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Message 11511 - Posted: 21 Nov 2012, 20:32:54 UTC

21.11.2012 21:31:42 | BURP | Temporarily failed download of file1903812: transient HTTP error
21.11.2012 21:31:42 | BURP | Backing off 5 hr 52 min 51 sec on download of file1903812

These i get everytime i want to download the files wo my wu.
I got one WU but i cannot download them...

Darkknight900
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Message 11513 - Posted: 24 Nov 2012, 8:57:45 UTC
Last modified: 24 Nov 2012, 9:01:00 UTC

24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Connected to xmlrpc.burp.renderfarming.net (90.185.124.220) port 80 (#0)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Connected to xmlrpc.burp.renderfarming.net (90.185.124.220) port 80 (#0)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: GET /storage?type=inputfile&session=1491&file=1903812&random=0 HTTP/1.0
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.0.28)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Host: xmlrpc.burp.renderfarming.net
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Accept: */*
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Accept-Encoding: deflate, gzip
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Content-Type: application/x-www-form-urlencoded
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server:
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: HTTP/1.1 302 Found
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Date: Sat, 24 Nov 2012 08:54:40 GMT
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Server: Apache
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Location: http://b.xmlrpc.burp.renderfarming.net/storage?type=inputfile&session=1491&file=1903812&random=0
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Vary: Accept-Encoding
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Content-Encoding: gzip
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Content-Length: 300
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Connection: close
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Content-Type: text/html; charset=iso-8859-1
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server:
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Closing connection #0
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Issue another request to this URL: 'http://b.xmlrpc.burp.renderfarming.net/storage?type=inputfile&session=1491&file=1903812&random=0'
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: About to connect() to b.xmlrpc.burp.renderfarming.net port 80 (#0)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Trying 86.52.72.59...
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Connected to b.xmlrpc.burp.renderfarming.net (86.52.72.59) port 80 (#0)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Connected to b.xmlrpc.burp.renderfarming.net (86.52.72.59) port 80 (#0)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: GET /storage?type=inputfile&session=1491&file=1903812&random=0 HTTP/1.0
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: User-Agent: BOINC client (windows_x86_64 7.0.28)
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Host: b.xmlrpc.burp.renderfarming.net
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Accept: */*
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Accept-Encoding: deflate, gzip
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Referer: http://xmlrpc.burp.renderfarming.net/storage?type=inputfile&session=1491&file=1903812&random=0
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server: Content-Type: application/x-www-form-urlencoded
24.11.2012 09:54:46 | BURP | [http] [ID#44] Sent header to server:
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: HTTP/1.1 500 Internal Server Error
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Date: Sat, 24 Nov 2012 08:54:40 GMT
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Server: Apache
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Vary: Accept-Encoding
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Content-Encoding: gzip
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Content-Length: 624
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Connection: close
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server: Content-Type: text/html;charset=utf-8
24.11.2012 09:54:46 | BURP | [http] [ID#44] Received header from server:
24.11.2012 09:54:46 | BURP | [http] [ID#44] Info: Closing connection #0
24.11.2012 09:54:46 | BURP | Temporarily failed download of file1903812: transient HTTP error


This is the Error i get everytime i want to download the files named: file*
HTTP 500 Internal Server Error i can read from the debug log...
see http://xmlrpc.burp.renderfarming.net/storage?type=inputfile&session=1491&file=1903812&random=0

I don't have any other projects where i have such problems...

Seems as i cannot donate to BURP :([/url]

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Message 11517 - Posted: 2 Dec 2012, 9:52:48 UTC - in response to Message 11513.
Last modified: 2 Dec 2012, 10:04:52 UTC

After having looked into this for quite a while it seems like session 1491 had simply disappeared entirely from the renderqueue with no trace and the download server was blocking the download because it made no sense to download files from a session that wasn't rendering. This happened the same day that a server software upgrade was performed on the server. After putting it back in there it seems to be staying. I'm a bit unsure why it went missing in the first place but it could certainly have something to do with the software upgrade process (it makes a lot of changes to the DB).

The download should work again now. Thanks for the debug log - it really helped a lot!

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Message 11518 - Posted: 2 Dec 2012, 10:01:50 UTC - in response to Message 11510.

Not that I knew. Downloaded some WUs yesterday.
I think the server-status page isn't showing correctly sometimes.

Funny fact of the day:
Surprisingly it is actually correct - but it is quite confusing I agree. BURP isn't using the BOINC download server structure for WU file downloads. Instead we use a virtual filesystem backend written in Java. On the BURP pane of the status page you can see "Java backend is running" - this is that backend.
So technically it is true that the download server isn't running, but in reality it is because it was replaced with something else.

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Message 11540 - Posted: 19 Dec 2012, 19:55:44 UTC

are there again any download problems? i got new work today but boinc can not download the input files.
-> session 1341

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Message 11544 - Posted: 8 Jan 2013, 19:27:12 UTC - in response to Message 11540.

are there again any download problems? i got new work today but boinc can not download the input files.
-> session 1341

Yup, the download connection broke - read more.


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Message boards : Problems and Help : download server disabled, project paused?